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Topgolf Installation Technician, Toptracer Range (Road Warrior) in Wood Dale Office, Illinois

Overview

The Toptracer Range Installation Technician’s primary duty is to ensure proper installation of the Toptracer Range system at a new customer’s venue. The Technician is also responsible for communicating with the new customer on what parts make up the system and how they interact, and training the new customer’s staff on how to run the system.

Toptracer Range is a camera-based ball-tracking technology and gaming platform that transforms the driving range experience for consumers and the businesses for driving range owners and operators. The successful candidate must possess relevant technical skills, must be well organized, detailed oriented and possess strong written and verbal communication skills.

This position cycles through three periods of production, installation, and support.

Key Responsibilities

Toptracer Range Installation weeks

  • Travel to location (existing driving ranges) in the US, for a duration of time coordinated with your manager, not typically requiring weekends.

  • Setup and verify permanent installation of Toptracer Range equipment working around customer activity at the range, which may require night work.

Home Office weeks

  • Work with the support team to help current Toptracer Customers

  • Help gather customer requirements.

  • Help define product roadmap from experience gained in the field.

  • Give remote technical support to other techs on the road.

Key Qualifications

Required

  • Min. 2 – 3 years of construction or building experience

  • Ability to work in teams

  • Basic computer skills

  • You are very comfortable using a Windows computer

  • You have experience playing golf OR experience from TV production / professional video (we can teach you one or the other but if you have no clue about either it might be too much)

  • You have a technical mindset. You will be hands on with cameras, computers and cables.

  • You step up to the challenge when there is pressure to deliver, such as during a live telecast or event deadline that has to be met.

  • You are social with a friendly disposition. You will represent Topgolf and Toptracer in the broadcast production environment, with many interactions with other people and vendors.

Preferred

  • Carpentry skills

  • Basic electrical knowledge

  • Basic networking skills

  • A plus if you have some experience writing software in python, java, c#, or c/c+Toptracer Range is designed to deliver the same tracking technology used in professional TV broadcasts to the guests at your facility. Boost your sales by offering a fun, engaging, technology-driven experience that will keep seasoned golfers, range rivals, friends and family coming back each and every week.

Topgolf, Toptracer Range, is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

ID 2019-11235

Position Type Hourly

# of Openings 1

Address 230 Gerry Drive

Category Information Technology

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