Topgolf Jobs

Job Information

Topgolf Installation Specialist Lead in UNAVAILABLE, Georgia

Overview

The Installation Team Lead Technician will be responsible for overseeing and leading large technology installations within specified timeframe, scope and costs. This role involves managing the installation and delivery of new technology and infrastructure across venues. Responsible for overseeing team members and motivating them to complete job duties effectively. Responsible for ongoing training and mentoring of existing and new team members.

Responsibilities

  • Venue A/V and Infrastructure Audit -This is execution of a detailed, multi-day physical and software-based check of configuration of systems in the venue inclusive of (Audio/Visual. Game. Point of Sale, Lobby Management, Control Systems, Computer Room, Network, etc.)

  • Game Experience Audit - This activity involves data gathering from our ops control system prior to venue visit, and then targeted in-bay game play experience for bays identified as potentially sub-standard for performance. This will not only involve needing to understand the mechanics of how the game system functions at a technical level, but also how to use tools to tweak configurations and do onsite metric measurement.

  • Physical Installation - Pulling cable, installating displays/PCs, etc

  • Technical assessment, troubleshooting and configuration - Troubleshooting/Resolving issues with installed software and hardware required to run a venue operations at install

  • Venue Systems Quality Assurance measurement - Checking software, hardware, operating systems, network performance against defined standards

  • 3rd Party Technician Oversight – Task and quality management of any 3rd party resources

  • Assists the IT PMO in defining and implementing project best practices. Advise and mentor more junior team members

  • Responsible for creating and maintaining installation documentation. Ensuring team compliance within set installation and safety standards. Complete physical installation of low voltage, infrastructure, and technology scope

Qualifications

  • Associates Degree or Equivalent work experience preferred

  • 1 + year large scale low voltage project installation

  • 1 + year cross-functional teams experience

  • 1 + year knowledge of basic construction and low voltage material

  • Hand tool experience

  • Ability to lift 50lbs or more and operate heavy machinery

  • Strong sense of personal accountability regarding decision-making with a positive can do attitude

  • Ability to predict challenges and seek to proactively head-off obstacles

  • Analytical thinking, and Time management skills

  • Strong attention to detail

  • Technical troubleshooting skills and ability to interpret CAD drawings/basic understanding of construction building codes

  • Follow and promote a safe work environment

  • Must live in Georgia

Travel 75% - This is a heavy travel job to support new venue construction and existing venue audits.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

  • Associates Degree or Equivalent work experience preferred

  • 1 + year large scale low voltage project installation

  • 1 + year cross-functional teams experience

  • 1 + year knowledge of basic construction and low voltage material

  • Hand tool experience

  • Ability to lift 50lbs or more and operate heavy machinery

  • Strong sense of personal accountability regarding decision-making with a positive can do attitude

  • Ability to predict challenges and seek to proactively head-off obstacles

  • Analytical thinking, and Time management skills

  • Strong attention to detail

  • Technical troubleshooting skills and ability to interpret CAD drawings/basic understanding of construction building codes

  • Follow and promote a safe work environment

  • Must live in Georgia

Travel 75% - This is a heavy travel job to support new venue construction and existing venue audits.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

  • Venue A/V and Infrastructure Audit -This is execution of a detailed, multi-day physical and software-based check of configuration of systems in the venue inclusive of (Audio/Visual. Game. Point of Sale, Lobby Management, Control Systems, Computer Room, Network, etc.)

  • Game Experience Audit - This activity involves data gathering from our ops control system prior to venue visit, and then targeted in-bay game play experience for bays identified as potentially sub-standard for performance. This will not only involve needing to understand the mechanics of how the game system functions at a technical level, but also how to use tools to tweak configurations and do onsite metric measurement.

  • Physical Installation - Pulling cable, installating displays/PCs, etc

  • Technical assessment, troubleshooting and configuration - Troubleshooting/Resolving issues with installed software and hardware required to run a venue operations at install

  • Venue Systems Quality Assurance measurement - Checking software, hardware, operating systems, network performance against defined standards

  • 3rd Party Technician Oversight – Task and quality management of any 3rd party resources

  • Assists the IT PMO in defining and implementing project best practices. Advise and mentor more junior team members

  • Responsible for creating and maintaining installation documentation. Ensuring team compliance within set installation and safety standards. Complete physical installation of low voltage, infrastructure, and technology scope

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