Topgolf Jobs

Job Information

Topgolf Server (Bay Host) in Oxon Hill, Maryland

Overview

What You’ll Do

At Topgolf, we call our servers Bay Hosts because they host our Guest in the hitting bays. Bay Hosts provide best-in-class service with hospitality for our Guests. They are experts at the technical side of the job - knowledge of the menu and the ability to serve with outstanding attention to detail. But beyond that, our Bay Hosts make our Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Topgolf memorable.

Key Responsibilities

How You’ll Do It

  • Greet every guest immediately in a friendly and approachable manner

  • Assist them in understanding and enjoying our game - including the safety rules

  • Offer food and beverages

  • Protect our Guests and community by observing the rules of responsible alcohol service

  • Ensure the bays are clean and ready for our Guests

  • Be careful and efficient in handling cash

  • Engage with Guests and ensure they are well cared for at all times

  • Keep smiling, make eye contact and maintain positive body language

  • Take pride in serving our food and beverages according to Topgolf standards

  • Suggest premium menu items enhance the Guest’s experience and maximize sales

Key Qualifications

What We’re Looking For

  • 1+ years of service experience preferred, not required

  • High school diploma or equivalent

  • Energy and enthusiasm

  • Excellent communication, time management and organization skills

  • Ability to work in a fast paced environment

  • Ability to work on a team

  • A high level of self-awareness, receptivity to change and integrity

  • Ability to work in extreme weather conditions for extended periods of time

  • Availability to work varied shifts, including evenings, weekends and holidays

  • Ability to stand and walk for long periods of time including maneuvering up and down stairs

  • Ability to obtain required licenses and certifications for your location

  • Ability to lift items weighing up to 50 lb.

  • Ability to stoop and bend

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Locations US-MD-Oxon Hill

ID 2020-13629

Position Type Hourly

Address Clipper Way and Oxon Hill Rd

Category Front of House Hourly

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