Topgolf Service Manager, Topgolf Lounge in Kirkland, Washington
The Service Manager is responsible for managing the daily operations of our Lounge, an innovative concept thatwill combine the popular Topgolf Suites technology with everything special about Topgolf – lively music, social gaming, a vibrant bar scene, and top-notch F&B to neighborhoods across the country.They lead the team in Rockstar-level service with hospitality for our guests. By working with, training and coaching our associates; the Service Manager drives the highest level of service to ensure our guests have a best-in-class experience.
General operational responsibilities related to running the venue; opening/closing, managing shifts, etc.
Responsible for overseeing other business functions, which may include hiring, scheduling, associate development and training, ordering and inventory management, and facility maintenance.
Responsible for managing cost of goods and labor cost.
Uphold operating procedures and service and safety standards.
Perform other operational duties as assigned by your manager
5+ years of restaurant, hotel or golf course experience
High school diploma or equivalent
Energy and enthusiasm
Excellent communication, time management and organizational skills
Ability to work on a team
A high level of self-awareness, receptivity to change and integrity
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Job Locations US-WA-Kirkland
Position Type Salary
# of Openings 1
Address 425 Urban Plz