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Topgolf Assistant General Manager – Lounge by Topgolf in Kirkland, Washington

Overview

The Assistant General Manager (AGM) is responsible for managing the daily operations of our Lounge, an innovativeconcept thatwill combine the popular Topgolf Suites technology with everything special about Topgolf – lively music, social gaming, a vibrant bar scene, and top-notch F&B to neighborhoods across the country.The AGM, under the guidance of the General Manager, will lead the team to achieve an outstanding guest experience through gaming and culinary options.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Key Responsibilities

  • Manage shifts which include: daily decision making, scheduling, planning while upholding standards.

  • Ensure readiness for internal and external audits such as: Alcohol Awareness, Food Safety / Sanitation, Health Inspection, Safety Training/Certification, etc.

  • Implement Inventory/Cost Control and mitigation programs at a site level to enhance profit by reducing waste and avoiding loss.

  • Opening and closing tasks such as checklist completion, cash handling and deposits.

  • Oversee day-to-day restaurant operations to create an engaging guest and team member experience.

  • Responsible for Bar Ordering.

  • Responsible for cost of goods and labor cost.

  • Enhance guest experience through innovative and creative ways to drive the business.

  • Provide strong leadership and support to both Front and Back of House to ensure a positive environment for the team.

Key Qualifications

  • 3+ years of progressive restaurant management experience.

  • Positive attitude and passion for making people smile, and truly enjoy their experience.

  • Respect for quality food and beverage, and appreciation for the technique associated with production.

  • Experience in industry specific financial reporting.

  • Working knowledge of Aloha, Microsoft Office & SevenRooms.

  • Availability to work varied shifts, including evenings, weekends and holidays.

  • Ability to stand and walk for long periods of time including maneuvering up and down stairs.

  • Ability to obtain required licenses and certifications for your location.

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Job Locations US-WA-Kirkland

ID 2020-13841

Position Type Salary

# of Openings 1

Address 425 Urban Plz

Category Operations

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