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Topgolf Human Resources and Benefits Specialist in Dallas Office, Texas


Working with general supervision the People Team and Benefit Specialist will provide guidance on general HR inquires as well as subject matter expert on immigration and ADA administration for Topgolf. This role communicates with vendors, Associates, HR Business Partners, managers and legal counsel, ensuring Topgolf remains in compliance with all company, State, and Federal regulations. The People Team and Benefits Specialist operates with significant autonomy and uses professional judgment in HR matters.

Key Responsibilities

  • Provide excellent customer service to Associates contacting the HR Department.

  • Manage the immigration / visa / green card process for Associates traveling abroad or new Associate sponsorship by partnering with managers / associates on needs and timing, submitting requests to immigration partners, engaging with external legal counsel on varying travel scenarios and tracking opened cases to ensure compliance and completion.

  • Assist in creating Associate communication materials for the human resources team and benefit programs.

  • Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves.

  • Administer and track workplace accommodations in accordance with State and Federal regulations.

  • Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response.

  • Effectively interprets ADA implications as they relate to leaves of absences/disabilities.

  • Maintains effective communication with the Associate, Manager, and HR Business Partners.

  • Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies.

  • Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures.

  • Oversees and coordinates information with external leave and disability vendor.

  • Evaluate existing leave and accommodation programs and propose changes, as well as developing new programs.

  • Assists with policy and procedural revisions, as well as special duties as assigned.

  • Utilize internal and external vendor systems to run queries and format reports on a periodic basis.

  • Monitor new and evolving benefits legislation and provide compliance action recommendations.

  • Perform additional tasks and support other projects as needed.

  • Maintain the confidentiality and security of data accessed during the course of daily activities.

Key Qualifications

  • High school diploma or GED required; bachelor’s degree in human resources management or related field from an accredited program preferred.

  • At least 3 years of Human Resources function required.

  • Leave and Disability Administration including knowledge of ADA Interactive Process experience require.

  • Exceptional customer service skills and positive attitude.

  • Proficient ability to communicate effectively with others using written and spoken English including the ability to interact with management, coworkers, Associates and external vendors; bilingual English/Spanish communication skills preferred.

  • Proficient in computer software, including MS Office (Outlook, MS Word, Excel and PowerPoint).

  • Ability to communicate in a clear and concise manner, both orally and in writing.

  • Able to effectively handle multiple priorities and work independently in a fast growth organization.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

ID 2019-11250

Position Type Hourly

# of Openings 1

Address 8750 North Central Expressway

Category Human Resources