Job Information
Topgolf Team Lead in Columbus, Ohio
Job Responsibilities
Provide leadership and guidance to team members to achieve performance targets.
Monitor and evaluate team performance, providing regular feedback and coaching.
Collaborate with other departments to ensure seamless workflow and quality service delivery.
Identify and resolve operational issues and guest concerns promptly.
Promote a positive and inclusive team culture, fostering associate engagement and development.
Ensure compliance with company policies, procedures, and safety standards.
Prepare and present regular reports on team performance and key metrics.
Perform other operational duties as assigned by your manager
Critical Skills & Experience Requirements
High school diploma or equivalent work experience.
Proven experience in a leadership or supervisory role.
Excellent communication, interpersonal, and problem-solving skills.
Strong organizational and time-management abilities.
Ability to motivate and inspire a diverse team to achieve goals.
Proficiency in relevant software and tools.
Knowledge of industry-specific regulations and best practices.
Availabilit to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
ABOUT TOPTRACER
Toptracer Technologies have users and viewers all over the world. Our mission is to help people enjoy the wonderful game of golf even more by tracing contributions to TV and gamification to ranges. Our range technology is used in 32 countries and the broadcast is aired over 270 times every year. All of our products are developed, tested and deployed from our R&D office in Danderyd, Stockholm.
MORE ABOUT TOPTRACER
Workplace
We value fully engaged associates that come to work because they enjoy their work and the colleagues they have. We strive to create a diverse and inclusive work environment where everybody can reach their full potential. We provide opportunities for all the colleagues to develop internally and to meet each other. We have a strong commitment and dedication at Toptracer. That comes from our activities and moments we share together and the product we are developing. In addition to that, our technology is unique and world-leading which makes the journey extra exciting. We create a product that encourages people to be outside and get activated which enables a healthier lifestyle. As a colleague at Toptracer, you can either go to a range nearby your home to experience the product you have developed or just turn on the TV to see it in the biggest golf tournaments.
Culture
Our culture is driven by our mission to create moments that matter for everyone and our values for Caring, Courage, One Team, Fun and Excellence. If you want to learn more about them visit: Core Values | Topgolf (https://app.teamtailor.com/companies/ja4_n7gntV4/jobs/2599841/edit/%20https:/careers.topgolf.com/our-culture) .
Activities
Conference
Cozy-Fika-Fridays
After-work with live music and games
Pair/Mob programming
Dart
Table-tennis
Golf simulator in the office
Golf tournaments
Benefits – These are the broader list of benefits and depends on the type of position.
Market-based compensation
Performance bonus
Private health insurance
Pension similar to ITP1
Spring Health - Personalized mental healthcare
Generous wellness allowance
6 weeks’ vacation
Phone
Computer
Courses
Traveling to ranges and tournaments
Half-days before public holidays
Golfing Green Card
Flexibility
We believe in personal responsibility, so we try to accommodate everyone's needs. We have flexible working hours and locations to help our teams do their best work.