Job Information
Topgolf Bay Host in Birmingham, Alabama
Overview
What You’ll Do
At Topgolf, we call our servers Bay Hosts because they host our Guest in the hitting bays. Bay Hosts provide best-in-class service with hospitality for our Guests. They are experts at the technical side of the job - knowledge of the menu and the ability to serve with outstanding attention to detail. But beyond that, our Bay Hosts make our Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Topgolf memorable.
Key Responsibilities
How You’ll Do It
Greet every guest immediately in a friendly and approachable manner
Assist them in understanding and enjoying our game - including the safety rules
Offer food and beverages
Protect our Guests and community by observing the rules of responsible alcohol service
Ensure the bays are clean and ready for our Guests
Be careful and efficient in handling cash
Engage with Guests and ensure they are well cared for at all times
Keep smiling, make eye contact and maintain positive body language
Take pride in serving our food and beverages according to Topgolf standards
Suggest premium menu items enhance the Guest’s experience and maximize sales
Key Qualifications
What We’re Looking For
1+ years of service experience preferred, not required
High school diploma or equivalent
Energy and enthusiasm
Excellent communication, time management and organization skills
Ability to work in a fast paced environment
Ability to work on a team
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
Ability to lift items weighing up to 50 lb.
Ability to stoop and bend
What We’re Looking For
1+ years of service experience preferred, not required
High school diploma or equivalent
Energy and enthusiasm
Excellent communication, time management and organization skills
Ability to work in a fast paced environment
Ability to work on a team
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
Ability to lift items weighing up to 50 lb.
Ability to stoop and bend
How You’ll Do It
Greet every guest immediately in a friendly and approachable manner
Assist them in understanding and enjoying our game - including the safety rules
Offer food and beverages
Protect our Guests and community by observing the rules of responsible alcohol service
Ensure the bays are clean and ready for our Guests
Be careful and efficient in handling cash
Engage with Guests and ensure they are well cared for at all times
Keep smiling, make eye contact and maintain positive body language
Take pride in serving our food and beverages according to Topgolf standards
Suggest premium menu items enhance the Guest’s experience and maximize sales