Topgolf Jobs

Job Information

Topgolf Front of House Manager (Hospitality Manager) in Augusta, Georgia

Overview

What You’ll Do

The Front of House Manager leads our team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates; the Front of House Manager drives the highest level of service to ensure our Guests have the best time of their lives. Front of House Managers also have general operational responsibilities related to running the venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest experience. Additionally, Front of House Managers may be responsible for overseeing other specific business functions. This might include (but would not be not limited to) hiring, scheduling, Associate development and training, ordering and inventory management, facilities maintenance, and marketing.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Key Responsibilities

How You’ll Do It

  • Supervise the team in providing best-in-class service

  • Coach and develop their direct reports and the team

  • Drive Associate engagement

  • Uphold operating standards and drive Guest and team safety and satisfaction

  • Delegate tasks

  • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring

  • Interact with Guests to check on the quality of their experience

  • Focus on business metrics to drive performance

  • Perform other operational duties as assigned by your manager

Key Qualifications

What We’re Looking For

  • 3 years of restaurant, hotel or golf course management experience with food and beverage.

  • High school diploma or equivalent

  • Excellent communication, time management and organization skills

  • Ability to work on a team

  • Energy and enthusiasm

  • A high level of self-awareness, receptivity to change and integrity

  • Ability to work in extreme weather conditions for extended periods of time

  • Availability to work varied shifts, including evenings, weekends and holidays

  • Ability to stand and walk for long periods of time including maneuvering up and down stairs

  • Ability to obtain required licenses and certifications for your location

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

ID 2019-12044

Position Type Salary

# of Openings 3

Address 837 Cabela Dr

Category Site Management

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