Job Information
Topgolf Product Owner - Payments in Dallas, Texas
Topgolf is looking for a seasoned product leader to drive the transformation of our point of sale payment solution, modernizing the experience and delivering value and efficiencies for both our internal team members (Playmakers) and our customers (Players). The successful candidate will be responsible for defining and prioritizing payment requirements, collaborating with cross-functional teams, and driving the development of seamless and efficient solutions.
Develop a compelling vision and strategy for payment solutions, aligning with the overall product and business goals.
Stay informed about industry trends, emerging technologies, and regulatory changes to drive innovation in payment capabilities.
Create and manage a detailed backlog of payment features, enhancements, and user stories.
Develop and maintain a comprehensive roadmap for payment solutions, considering market dynamics and business priorities.
Continuously evaluate and adjust the roadmap based on customer feedback, market trends, and competitive analysis.
Define clear and detailed user stories with acceptance criteria for development teams, ensuring the successful implementation of payment features.
Stay abreast of regulatory requirements and security standards related to payment processing.
Experience with linking a customer identity via payment cards & loyalty programs.
Collaborate with stakeholders, including customers, internal teams, and financial partners, to gather and prioritize payment-related requirements.
Work closely with development teams, UX/UI designers, and other stakeholders to ensure a thorough understanding of payment requirements.
Facilitate effective communication between technical and non-technical teams, ensuring alignment with business objectives
Collaborate with QA teams to conduct thorough testing and validation of payment-related functionalities.
Collaborate with compliance and security teams to ensure the development and maintenance of secure and compliant payment solutions. Ensure that customer card data is securely encrypted at the point of collection and is not present in our solution environment. Participate in PCI compliance assessments as a subject matter expert.
Bachelor’s degree in computer science, information technology, or a related field preferred
5+ years as an innovative technology product owner in high growth, fast-paced industries required
5+ years experience implementing semi-integrated, end to end encrypted, EMV & contactless payment solutions in a restaurant or retail environment is required
Demonstrated leadership of digital transformation in hospitality industry required
Strong communication and collaboration skills required
Excellent problem-solving and analytical skills
Sound judgment, decision-making and organizational savvy
Possess a desire to build great technology teams and develop others
Experience implementing mobile payments via QR codes or other contactless methods is preferred
Experience implementing Apple VAS & Google SmartTap, or other mobile loyalty platforms, is preferred
Passion for golf highly preferred!
Travel up to 5% - Travel to venues.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.